Settings
System monitoring
Service and integration health, background job queues, errors with correlation IDs, uptime, and the last backup and restore test.
Payment gateway degraded
Payments are accepted and processed with a delay; no user action needed.
Uptime (30d)
99.94%
Commitment 99.5%
Response time p95
1.4 s
Commitment ≤ 3 s
Active / queued jobs
4
Failed jobs
2
Errors today
92
Web & portal
Application
182ms
99.98%
Healthy
API
Application
96ms
99.97%
Healthy
Database
Infrastructure
12ms
100%
Healthy
Payment gateway
Integration
940ms
99.2%
Degraded
Provider latency elevated — retries are automatic
Nafath
Integration
410ms
99.9%
Healthy
SMS provider
Integration
230ms
99.85%
Healthy
Email delivery
Integration
140ms
99.95%
Healthy
Search index
Infrastructure
—
Not enabled
Not enabled in this environment
Backup & restore
Last backup
7 Oct 2026 · 03:00
Last restore test
1 Oct 2026 · passed
Retention
30 daily + 12 monthly
RPO / RTO
6 h / 4 h
Storage
Documents186 / 300 GB
Database19 / 50 GB
Backups405 / 500 GB
Data is stored in-Kingdom and encrypted