Support desk
Member satisfaction at 4.7 / 5 this month
One ticket is past its resolution SLA and two are close. First response averages under two hours.
- Open tickets0
- Breached SLA0
- Avg first reply (h)0.0
- CSAT0%
Satisfaction (CSAT)
Last 30 days · 182 ratings
4.7
- 568%
- 421%
- 36%
- 23%
- 12%
Team load
- FAFahad Al-Qahtani14
- MAMona Al-Dosari7
- KAKhalid Al-Harbi5
- AAAbeer Al-Zahrani11