Reports & KPIs
The association at a glance
Every figure below covers Q3 2026. Data refreshes every 15 minutes.
Executive dashboard
Q3 2026
Active members
0
8.6%vs last year
New members
0
12%vs prior period
Renewal rate
0%
3%pts
Revenue (SAR k)
0
18%vs last year
Avg request processing (days)
0
22%faster than prior
SLA compliance
0%
2%pts
CPD compliance
0%
1%pt
Member CSAT
0%
1%pt
Funnels
Where people drop off in each journey
Sign-up
- Visited join page4,216100%
- Created account35% of prev.1,48935%
- Verified with Nafath90% of prev.1,33332%
- Completed profile77% of prev.1,02324%
Membership application
- Started application972100%
- Uploaded documents81% of prev.78581%
- Submitted89% of prev.69772%
- Approved89% of prev.61964%
- Paid & activated90% of prev.55857%
Renewal
- Entered renewal window823100%
- Opened reminder91% of prev.74591%
- Started renewal99% of prev.73489%
- Paid98% of prev.71687%
Training
- Viewed event3,332100%
- Registered20% of prev.66620%
- Attended87% of prev.58217%
- Evaluated & certified87% of prev.50715%
Request operations
Open request ageing
Requests by days waiting
95%
within SLA
61
Open
7
At risk
3
Overdue
Membership
By category
7,942
active
- Student membership23%
- Graduate membership15%
- Mining Practitioner membership41%
- Geology Practitioner membership18%
- Professional Fellow membership3%
By city
- Riyadh3,120
- Dhahran & Dammam1,680
- Jeddah1,210
- Madinah744
- Tabuk618
- Other570
CPD compliance
Members with an hours requirement
- On track64%
- At risk14%
- Behind9%
- Exempt13%
Finance — monthly revenue
Total SAR 1,652,485.00
Revenue (SAR k)
Support
Tickets received
0
First-contact resolution
0%
4%pts
Avg resolution (h)
0
9%faster
CSAT
0%