Accessibility statement
A platform for everyone
We're committed to making our services usable by every member and visitor, including people with disabilities, to WCAG 2.1 level AA.
Our commitments
How the platform is designed
Full keyboard navigation
Every function works without a mouse, with a visible focus ring and a “Skip to content” link.
Screen readers
Labels on every field; errors and alerts announced automatically.
Never colour alone
Every status shows text and an icon, not just colour.
Zoom to 200%
Content stays readable without overlap or sideways scrolling.
Reduced motion respected
Decorative motion stops when your device asks for less.
Arabic first
Full right-to-left layout and plain, clear Arabic.
Try it yourself
Display options
Tailor how content looks and see each option's effect instantly.
Display options
Text size
These preferences are saved to your account and apply across the site, portal and app. This preview is for demonstration.
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Current size 100%
Keyboard shortcuts
- Move to next element
- Tab
- Move to previous element
- Shift+Tab
- Open quick search in the portal
- Ctrl+K
- Close a side panel or menu
- Esc
- Activate a button or link
- Enter
- Move between tabs
- ←+→
Assistive technology tested
- NVDA 2026.2Windows · ChromeVerified
- JAWS 2026Windows · EdgeVerified
- VoiceOvermacOS · SafariVerified
- VoiceOveriOS 19 · SafariVerified
- TalkBackAndroid 16 · ChromeIn progress
In the open
Known limitations
We're still working on these, with the expected fix date.
Some older PDF certificates (pre-2024) are not fully tagged for screen readers.
Expected fix: Dec 2026Event archive videos have Arabic captions only.
Expected fix: Q1 2027The interactive event map is partly mouse-dependent; the address is available as text.
Expected fix: Nov 2026Having trouble using the platform?
Tell us and we'll reply within 2 working days — and serve you another way until it's fixed.